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Business Japanese Tips for consultant working at IT company
2024/04/19
Hello, this is Muramoto, the representative. This time, a consultant from China who works at an IT company in Kanagawa Prefecture requested online Japanese lessons with the goal of being able to explain the company and introduce the products he is responsible for. I have summarized what points I paid attention to during the lessons to achieve his goal, so I hope this will be of some help.
Profile
Teacher Kotaro Muramoto in charge of lessons
Experience
He has designed an individualized curriculum based on the Japanese required for the students’ work, and is conscious of making the classes speech-centered in order to train the students’ speaking skills. The school has received favorable feedback from foreign students involved in sales activities that their presentation skills have improved. We try to make the lessons mainly focused on students’ speech, with students speaking the main part, the instructor giving feedback pointers, and the students correcting the mistakes.
We reviewed, 1. Summary 2. Study plan 3. Improvement 4. Feedback from student
●Summary
・ IT industry IT implementation support consultant/Salesforce implementation support team
・ One-on-one / Business Conversation
・ Duration: Approximately 4 months / Lessons twice a week (Wednesdays and Saturdays from 8pm) + homework
“There is no problem with reading. But I feel anxious because I sometimes cannot understand what the other person really wants to say. I want to improve my skills in writing documents (emails with customers).”
“I don’t think there is a problem with listening when communicating with people at work, but I sometimes have trouble understanding things like meetings and small talk, so I would like to increase my vocabulary. Even in conversations with customers, I sometimes have difficulty expressing difficult and complex things, so I would like to increase my native vocabulary to better communicate. I want to be able to effectively introduce my company and promote my services.”
●Learning plan
Learning Objective 1: Reduce vocabulary and grammar mistakes (reading, writing, conversation) (Teacher Azuma): 20 lessons
While improving your Japanese knowledge (vocabulary and grammar) to more accurately develop your abilities in business situations (conversations and emails), you will learn expressions and role-play to further develop your communication skills using Japanese.
・Learn Business Japanese through advanced role-play https://www.3anet.co.jp/np/books/4016 /
Learning Goal 2: Be able to smoothly explain the company introduction and the products in charge (Teacher Muramoto): 10 lessons
While confirming the level of Japanese language proficiency, students will practice for around 10 lessons in the second half so that they can effectively promote their company information and the products they are in charge of.
Text book-・Company overview pamphlet, company introduction materials/Proposal materials for products and projects in charge
Implementation content-
・Create a draft of the content of the product and company introduction presentation, have the draft read out loud, and check whether the pronunciation and expressions are appropriate.
・Use screen sharing to give a presentation, ask questions, and practice repeatedly so that you can give appropriate explanations and answers to the questions.
・Brush up presentation materials and manuscripts based on feedback
●Achievement
Points for improvement :
– When asked in-depth questions, he used to give long answers without narrowing down the points, but by being more conscious of the order of explanations, his explanations have gradually become easier to understand.
– Be aware of the order of explanations. start to talk with general outline, such as “There are three points. The first one is…” and then explain individual specific details.
– What do you want to convey the most on each presentation page? By getting into the habit of summarizing the content, it became easier to get my point across clearly.
-He can notice the mistakes by own and correct them. By constantly pointing out the mistakes, the number of mistakes has decreased. Although it still happens, have gotten into the habit of noticing own mistakes and correcting them.
For Future Learning:
Regularly review what you have learned so that you do not forget what you have learned. During business negotiations with customers for new proposals, review and brush up on points that you were not able to explain well or areas that you felt that the customer did not fully understand.
●Student Feedback
Q. Please tell us about your current main duties:
As an IT consultant, I am involved in Salesforce business promotion, on-site management, coordination, and project promotion.
Q. Please tell us about any challenges or problems you had before taking the course:
I felt that I didn’t have enough Japanese words to use in the field. I felt that I needed to improve my Japanese ability so that I could use appropriate Japanese to explain products to customers and to make them easier to understand during meetings.
Q. What goals did you set for taking the course?
1. to be able to explain in correct and easy-to-understand Japanese when introducing and explaining a company or business to customers.
2. to increase the amount of Japanese vocabulary used in the workplace.
Q. What do you think about the curriculum and learning content? :
1. I have improved my ability to express the flow of explanations and what I want to convey when making appeals or having meetings. Personally, I feel that my skills in explaining the company and business have improved by about 30%.
2. Regarding the pronunciation of words, I was able to improve my pronunciation by pointing out words that I thought were correct but were actually incorrect.
3. I have increased the amount of Japanese words I use in business to some extent.
Q. What did you think about the instructor?
About teacher Azuma:
I was taught basic business Japanese skills such as on-site greetings, telephone calls, and email. I think this content will be effective for people with an intermediate level of Japanese.
About teacher Muramoto:
He clearly taught me the flow of explanations, the points I wanted to explain, and the order in which I should explain and express them.
I think this training content is quite effective for intermediate-to-advanced level people who have some basic knowledge of Japanese, and for people who want to improve their skills in dealing with customers.
Q. You took the course for about 4 months this time. What improvements have you made compared to before taking the course? Are you able to do it now?
1. I have improved my appeal, the flow of explanations when meeting with customers, and my ability to express what I want to express and how to express it. Personally, I think I have improved about 30% in terms of explaining my company and business.
2. I was able to increase the number of frequently used words.
Profile
Teacher Kotaro Muramoto
Experience
For about 2 years, he has been teaching N2 and N1 level Chinese IT engineers and PMs who need to conduct corporate sales activities to improve their Japanese language skills for presentations and proposals. He has designed an individualized curriculum based on the Japanese required for the students’ work, and is conscious of making the classes speech-centered in order to train the students’ speaking skills. The school has received favorable feedback from foreign students involved in sales activities that their presentation skills have improved. We try to make the lessons mainly focused on students’ speech, with students speaking the main part, the instructor giving feedback pointers, and the students correcting the mistakes.